Shipping Policy

PROCESSING/CREATION TIME

All of our items are custom designed and cut with love. We aim to dispatch orders within 5 (five) business days. Larger sign orders, or orders that require painting will have additional processing/creation time.

Please note that during peak seasons, time frames may vary. If your event is within 2 weeks, please select express postage at checkout, and advise us of your event date in the notes section.

Please note: if you have ordered an item that includes a design proof prior to cutting, or if you have specifically requested a design proof, please be sure to check your email regularly. A delay in approval will mean a delay in processing. In these circumstances, we can't cut your item if you haven't approved the design :)

ESTIMATED DELIVERY TIMES
All orders are posted from Bracken Ridge, QLD, 4017

All items are sent with tracking numbers, unless you choose 'Regular Post (untracked)' at the checkout for our smaller items.
Regular post generally takes between 3-10 business days.
Express post generally takes between 1-3 business days.
If you are outside of Australia Post's Express Post regions, this time may be slightly longer.

Please be aware these are only estimations. For a more accurate time frame, please visit https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

Questions about your order?
Please contact us at info@laserfyaustralia.com if you have any problems with your order.