Privacy Policy

At Laserfy Australia, we are committed to protecting the privacy and security of your personal information.

This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather through our website and any related services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website.

1. Information We Collect

We may collect personal information from you when you visit our website, register an account, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The types of personal information we may collect include:

  • Name
  • Contact information (such as email address, phone number, and mailing address)
  • Billing and payment information
  • Demographic information
  • Other information you provide voluntarily

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and personalizing our services
  • Processing orders and transactions
  • Communicating with you about your account and orders
  • Sending you promotional offers, newsletters, and marketing communications (as per your preference)
  • Screen our orders for potential risk or fraud
  • Conducting research and analysis to improve our products and services
  • Responding to your inquiries and providing customer support
  • Complying with legal and regulatory requirements

3. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behaviour and preferences. This information may include your IP address, browser type, operating system, and clickstream data. Cookies are small files stored on your device that enable us to recognize your browser and remember certain information.

You can control cookies through your browser settings and other tools. However, please note that disabling cookies may affect your experience on our website.

4. Third-Party Disclosure

We may share your personal information with third parties who provide services on our behalf, such as payment processors and shipping companies. These third parties are contractually obligated to use your information only for the purpose of providing the services we request.

For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also disclose your information as required by law, such as in response to a subpoena, court order, or other legal process.

5. Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

6. Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

7. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete their information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a revised version on our website. The revised version will be effective as of the date indicated at the top of the page. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@laserfyaustralia.com.

Thank you for choosing Laserfy Australia.